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Items cannot be returned or refunded for hygienic reasons:
- We are unable to accept returns or provide refunds for items that were supplied correctly in accordance with your order. This policy is in place due to hygiene considerations.
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Reporting damaged or broken items:
- If you receive any items that are damaged or broken, it is essential to notify us within 24 hours of receiving your parcel.
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Timely notification is crucial:
- Please understand that we can only address issues related to damaged items if we are informed within the specified 24-hour window.
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Contact us for queries:
- If you have any questions or concerns, don’t hesitate to reach out to us via email. We will promptly address your inquiries and issues to ensure your satisfaction.
